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Returns Policy


Due to the bespoke nature of the orders, which are manufactured to meet your specific requirements, we are sorry, but no returns are possible.

Under the Consumer Contracts Regulations, you would normally have the right to cancel.  However, because the product is to be made to your own specification this does not apply – please see the detailed Terms & Conditions before you confirm your order.

Because of this we check every order carefully before confirmation and include a week's 'cooling off period' before processing your order at the factory. 

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